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Help Desk

Getting Started

Isothermal Community College utilizes online tools as part of the service provided to its students. These tools include Microsoft Office 365 E-mail, Moodle, and Patriot Port.

Need Help Using a Tool After Logging In?

Select the tool you would like to view help for:


Contacting the Help Desk

Assistance from the Help Desk is available in Room 6 of the IT building, located on the main campus (the Rutherford campus) at Isothermal Community College. Walk-ins are accepted. Enter the IT building via the South Entrance (the entrance with the wheelchair ramp that faces the Student Center). Upon entering the building, you may need to knock on the locked door so the Help Desk can grant you access. If you would like to schedule a face to face meeting with the IT Help Desk please contact the Help Desk before arriving at the IT building.

The Help Desk is available Monday through Friday, 8 a.m. till 4:30 p.m.

You can contact the Help Desk by phone or email. Make sure you provide your student ID or the last four digits of your Social Security number in your message. Messages and e-mails received after the hours of operation will be handled on the next day of operation.

If you have questions concerning assignments or course-work, please contact your course instructor.

Phone: 828-395-1437