Isothermal Community College

Student Services

How to. . .

How to request a transcript

Federal Law prohibits the release of your transcript without your written signature.

Download a request form, fill it out completely, DATE and SIGN the request form then:

  • Mail request to:
    Isothermal Community College, Records Office, PO Box 804, Spindale, NC 28160
  • FAX request to:
    FAX# 828-286-8109 (Official transcripts cannot be faxed)
  • Scan a signed copy of the transcript request form and email it to: curriculum.transcript@isothermal.edu.
    All emailed request forms must have a written signature. Unsigned email requests will not be processed.
  • In Person:
    You may also come to the Record Office and sign our release form. The Records Office is located in Student Services in the Student Center.

If you are unable to use the transcript request form, your written request must supply us with your full name, date of birth, last 4 digits of SS#, and where you would like us to mail your transcript. Also, please date, sign the request, and provide a current phone number.

We do not charge at this time for processing transcript requests. We also have a twenty-four hour minimum processing period. Processing periods at the end of the term and the beginning of the new term can be longer. Photo ID is required if you are picking up your transcript in person.

How to register:

Registration Information Guide

How to make schedule adjustments

In order to officially drop or add a course, these steps should be followed:

  1. Download Schedule Change form or get one from the Division Secretary.
  2. Have the Drop/Add approved by faculty advisor and instructor. Students who wish to change their class schedule during Schedule Adjustment Days are advised to drop and add courses during the same registration session to avoid being charged 25% of the tuition for the dropped class.
  3. Submit the Drop/Add form to Student Services to be officially recorded.

Note: Students will not be allowed to add or change sections after the deadline listed in the Academic Calendar and registration information book. Students may officially drop a course(s) without academic penalty and receive a grade of ‘W’ if this drop is made before the drop deadline as published in the college calendar. The Vice President for Academic and Student Services may approve a drop after the deadline.

How to withdraw from classes

All Official Withdrawals Must:

  1. Be made through the Advisor no later than one week before the last day of classes for the term.
  2. Be made in person if possible.
  3. Be recorded by the Student Records Office to be official.
  4. Receive a grade of “W”. Students who leave class without officially withdrawing may receive a grade of “F”.

NOTE: Students will not be allowed to add or change sections after the deadline listed in the Academic Calendar and Registration Information book. Students may officially drop a course(s) without academic penalty and receive a grade of ‘W’ if this drop is made before the drop deadline as published in the college calendar. The Vice President for Academic and Student Services may approve a drop after the deadline.

How to transfer credits to Isothermal

Transfer of credit for educational work taken at a regionally accredited institution may be accepted. Previous course work must be submitted on an official transcript. Credit will normally be allowed for applicable courses in which a grade of “C” or higher has been earned. Grades earned elsewhere will not be used in the grade point calculation of Isothermal Community College. Course work is evaluated according to the student’s selected program. Time and program selection may be a factor in determining credit. Some technical credits older than 5 years or more may be subject to review by the Registrar’s Office and appropriate faculty/dean. Courses under the 5 year limitation are determined and reviewed by Instructional Deans, and a list is maintained in the Registrar’s Office. Students may be requested to provide prior course descriptions and/or documentation demonstrating required knowledge before credits are accepted. Note: Students requiring further math classes are STRONGLY advised to take a refresher course if it has been more than two years since completing their last math course. Results of the transfer of credit evaluation may be appealed to the Committee on Admissions, Academic Continuation, and Records.

*Transfer students must earn 50% of the credits required for graduation in their particular program at Isothermal Community College (see Graduation Requirements).

*All transfer students will enter the college in good academic standing. Once enrolled, academic standing will be determined by grades on course work done solely at Isothermal.

Transfer of Credit Within the Institution

Students transferring from one curriculum to another within the College may be handled in the same manner as transfer credits from another institution. Courses designed for satisfaction of Associate of Arts and Associate of Science degree requirements may be accepted in Associate of Applied Science degree programs; however, courses designed for career preparation in Associate of Applied Science degrees, diploma, and certificates may not apply to Associate of Arts and Associate of Science programs. A list of courses approved for Arts and Sciences credit is maintained in the office of the Dean of Arts and Sciences and the Records Office. Cumulative grade point averages are normally continued when changing programs. The GPA for graduation is based only on the courses required in the program.

Other Credit

Credit may also be given in the occupational areas for noncollegiate and military educational experiences. These educational experiences will be evaluated on the basis of the current editions of College Credit Recommendations and The Guide to Evaluation of Educational Experiences in The Armed Services. Time and program selection may be a factor in determining credit. A maximum of 16 semester hours may be awarded. (Also, see requirements for the Occupational Education Associate Program.)

Credit by Examination

Any student at Isothermal Community College may receive course credit by examination through one of the following four methods: 1) Challenge Exam, 2) CLEP Exam, 3) Advanced Placement Exams, or 4) North Carolina High School to Community College Articulation Agreement, or 5) Diagnostic Exam in Academic Development courses.

Challenge Exam

A student may request permission through the appropriate instructional dean to challenge a course through a comprehensive exam for credit. Only those courses for which tests have been developed and have been filed in the dean’s office may be challenged. The procedure for challenging is as follows:

  1. The student must be registered for the course, have paid proper tuition, and have approval of the instructor.
  2. If the exam is failed, the student must continue the course.
  3. A course may be challenged only once and must be done during the first week of class.
  4. If the exam is passed, the student’s grade must be submitted to the Student Records Office during the first two weeks of the semester. This grade will be recorded as a “CE”. (Note: “CE” grades are not acceptable for the Comprehensive Articulation Agreement between the North Carolina Community College System and the UNC system.)

ADVANCED PLACEMENT (AP) and COLLEGE LEVEL EXAMINATION PROGRAM (CLEP)

College credit may be awarded if appropriate conditions are met by Advanced Placement (AP) or College Level Examination Program (CLEP) test scores. Isothermal academic credit will be granted to enrolled students who receive scores of 3 or higher on the AP tests offered by the College Board. CLEP is granted for scores in the 50th percentile or higher. Credit may be considered only for those courses which are in the student’s academic program. AP and CLEP credit accepted at other post-secondary institutions is not automatically transferred to Isothermal but is reviewed when official scores are received.

North Carolina High School to Community College Articulation Agreement

North Carolina high school graduates may be awarded college credits for certain high school courses when transferring to Isothermal Community College. Articulation guidelines are controlled by the Department of Public Instruction and the NC Community College System. Guidelines are subject to change without notice. The following criteria must be met to receive credit:

  1. Grade of B or higher in the high school course
  2. A scaled score of 93 or higher on the standardized VoCATS post-assessment
  3. Graduated from high school
  4. Apply to Isothermal Community College in a related major

How to change your address, name, or phone

Download change form.

How to apply for Academic Fresh Start

Any Isothermal Community College student who has experienced a lapse in enrollment at Isothermal for a period of at least three consecutive academic years may petition in writing to have grades older than three years old and below “C” disregarded in calculating the GPA. Following re-enrollment the student must complete at least 12 semester hours with a minimum grade point average of 2.0 prior to requesting an academic fresh start. In some instances students who change majors and complete 2 academic semesters with at least 12 semester hours and a 2.0 GPA in the new major may petition for an academic fresh start even if there has not been a lapse in enrollment.

The student requesting a fresh start should complete an application for Academic Fresh Start that is available in the Student Services office. Students may be granted an academic fresh start only once. An academic review committee will consider the request and determine the student’s eligibility for grade forgiveness. If the request is approved, the grades will be removed from GPA calculation. Students transferring to another college should contact the institution to determine the impact of Academic Fresh Start on transfer. Fresh start GPA calculations are not used in determining eligibility for student financial aid.

How to benefit from Patriot Port

Patriot Port is an important resource for curriculum students. This resource provides students with access to their unofficial transcript, course grades, etc. Students can also access information that is critical for registration and program completion.

How to use Patriot Port

You can (login not required):

Search for sections
  • From any Isothermal Community College webpage, choose the Patriot Port logo from the footer.
  • Choose the Student tab
  • Choose Search for Sections (login not necessary)
  • Select term from drop down box
  • You can choose a subject or leave blank for all sections
  • Course levels not necessary
  • If you know the course and section number, you can enter but also not necessary
  • Other optional field, times, days, title keyword, location, academic level and Instructor’s Last Name
  • Once all options have been selected, click the submit button
  • Notice number of pages at the top under Selection Results
  • Notice Status-Open, Closed or Waitlisted.
  • The Available/Capacity/Waitlist are constantly being updated as students register.
  • You can click on the Blue section Name and Title to obtain additional information concerning this section:
    • Course Description
    • Meeting Information
    • Faculty Information
    • Prerequisites
    • Book Information
You can also do the following with a required Login:
  • Check your grades
  • Get your Grade Point Average by Term
  • Get an unofficial copy of your Transcript
  • Run a degree audit to check your program of study status. Use the “what if” to select program.
  • Get your placement test information
  • Get your class schedule
  • Verify your student profile information
  • Email your advisor and instructors
If you are new to Patriot Port:

Follow these steps (in order) to access your online account:

  1. Go to: www.isothermal.edu/patriotport or click the icon in the footer of any Isothermal page.
  2. Click: “I’m New to WebAdvisor”
  3. Read through the instructions and click: “OK”
  4. Enter your Last Name and either SSN or ICC Student Number, click “Submit”
  5. Your user-ID will show on the left side of the screen (write it down if you need to)
  6. Select your campus email address from the drop-down box and click “Submit”
  7. A temporary password will be sent to your email (may take several minutes)
  8. Select the Log In tab
  9. Enter your user ID, enter your temporary password click “Submit”
  10. You will be prompted to change your password to a permanent one (must be 6-9 characters including letters & numbers)

If you continue to have problems with using Patriot Port, visit the Helpdesk

How to apply for graduation

Requirements

In order to qualify for a degree, diploma, or certificate in a program of study, the student must:

  1. Complete all of the required courses as outlined in the official Curriculum Standards as described with college catalog.
  2. Earn the minimum required total semester hours,
  3. Maintain a grade point average of 2.00 or better in the program of study, and
  4. Download an Application for Graduation, then submit to the Records Office. Refer to your Student Handbook or Registration Information Booklet for the deadlines to apply for graduation.

Students are responsible for monitoring their program progress toward graduation. The college catalog of record for graduation evaluation will be the current catalog. In the case of students transferring into Isothermal Community College, at least half of the credits required for graduation must be earned at Isothermal Community College.

Course Substitutions

Course substitutions may be approved to fulfill graduation requirements provided the substitution is appropriate to the student’s program and a comparable course is offered. In all cases course substitutions must be consistent with the program requirements as outlined in the Curriculum Standards published by the North Carolina Community College System. Each student is limited to nine (9) credit hours of substitutions. However, in cases where courses have been discontinued, additional substitutions may be approved. All course substitutions must be approved by the appropriate instructional dean and the Vice President for Academic and Student Services and recorded in the Student Records Office.

Graduation Procedure

Students are expected to file graduation applications with the Student Records Office at least one semester preceding the completion of degree requirements. Commencement is held at the conclusion of the spring semester. A diploma fee is charged to each graduating student who wishes to purchase a diploma. The specific date of the commencement exercises are listed in the College Calendar in the College Catalog, Student Handbook, and website. All students who have completed degree requirements since the previous commencement are invited to participate in graduation exercises.